My only objection to Virgin Media Intelligent Wi-Fi Plus and the Wi-Fi Pods is the way they’re sold as a subscription service. See all your connected devices and pause WiFi to individual ones whenever you like – perfect for when it’s the kids’ bedtime. on 25-12-2022 11:13. As you have an internet service provided via a Hub 3, the Wi-Fi pods are being charged at £8 per month each or £192 per year for the pair. However, a PowerLine Booster can be used instead if needed. You can use the two ethernet ports to connect other equipment or another VM wifi pod. WiFi pod has been blinking for days now. Wi-Fi extenders are devices that increase the range of the Hub’s wireless signal, giving you a stronger and more stable connection over more of your home. Broadband, TV and Landline offers. If everything’s okay with the Hub, the app will take you through to order a WiFi Pod to help boost your WiFi connection. If that doesn't work you can also try calling 0800 064 3850 to order a pod (they will only send out one at a time, and there must be an interval of at least one week before a second order will be accepted) Call around 8am if possible when lines first open and are least busy. 75 MB/s)See the following page for details, including how to order online via My Virgin Media or through the Connect app. Hi there @LFC383 . Scan complete, Tap continue. 3) Smart WiFi is enabled. The free update further develops Virgin Media Wi-Fi execution by empowering the switch to advance its association and offer the sign. Set up a guest network. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. 2. Networking and WiFi. Tap Add a room, and at on the room you're in, then Start the Scan (do this in every room)Options. Fastest WiFi guarantee of any major provider Comparing WiFi guarantees of major UK ISPs. Has anyone else had problems with the WIFI pods after a Software update done by Virgin media technical, they stopped working, after contacting Virgin media I was told at first it was a known problem and would be fixed within 24 hours or may take 5 days, after 3 weeks and numerous phone calls and lies its still not working. You should call 150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults) Ignore all the options and don't press any buttons then you should be placed into a queue and an agent should pick up the phone and book the tech for you. If you move the Pod too far away it will loose connection. Virgin Phone Switchover. on 28-03-2023 06:18. I would be looking at a second and third wifi pod if needed. (note: the coaxial cable will need to be unscrewed). They use your home’s electrical wiring to boost the WiFi signal in the room. Virgin Phone Switchover. After it has done this, it suggests that you 'rescan' the room. Engineer from VM came over today. Disconnect your old Hub. The info below is a copy paste of the steps provided by @John_GS (Forum Team) in how to order them when using the Connect app. Still hasn't sorted my issue and still really slow. (note: the coaxial cable will need to be unscrewed). Learn more about the shiny new version of the app and how it can help you manage your home WiFi. Depends what you mean by "work". On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. 4ghz & 5ghz SSID are the same. • Start the Scan (do this in every room) • Scan complete. £8p/m extra or included with Gig1 or Volt. The pods are free on the Gig1 package, Ultimate Oomph, or any Volt bundle, however if you are on any other package then they are £8 a month. Virgin media pod is an intelligent #wifi extender. WiFi Max is an add-on service you can get with any Virgin Media broadband deal. Wifi is set up and working but the pods have failed to connect. ago. Dual Ethernet port pod is flashing blue, other 2 flashing white. on 18-10-2022 15:59. 1 technology, is designed to power the next-generation of connected devices – including modern smartphones. Virgin Fibre Areas only. As long as all of the above points are all met then the Pods will automatically connect to your Hub's WiFi and begin broadcasting. One mesh WiFi Pod working with the WiFi Hub should give great WiFi coverage around your home. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. ” Also, ”A third WiFi pod can only be installed by a technician after reviewing the in-home setup and is included at no extra cost as. Good luck. Take control of your WiFi: • Run a super-intelligent WiFi home scan to test speeds all around the home • View, manage and even order WiFi Pods* Virgin Media set to transform in-home connectivity with Intelligent WiFi Plus. Please can you try the below steps usng the Connect the app:-. Next to the TV not behind it. Up to 3 WiFi Pods if needed. Terms of guarantee vary by provider. What type of wireless boosters are there?. Tap Add a room, Tap the room you're in. Turn your TV on and get connected. 0c9821507a37ee02. The way it works is simple - the VM supplied SuperHub broadcasts 5GHz and 2. If you do need further assistance regarding the pods, please do reach out to us here. So you need to prove that you can't get 30 Mbps (3. £5 a month extra doesn’t sound like much, but £60 a year. D01 C9W8Rather than a hardware upgrade alone, Intelligent WiFi Plus is a combination of software, available for the Hub 3 and Hub 4 routers, and plug-in satellites called WiFi Pods. 4 rooms showed the. Right from the initial. Separate additional wireless access points is an alternative but can be more of a challenge to set up/manage. I have tried using the support on the virgin media site but the links to the Help section for the pods don't work and support for Wifi says it's down. Virgin Media services are only available in eligible Virgin Media network areas. It's great to hear you're looking at having WiFi Pods. The SSIDs must be the same and broadcast enabled. You can use an extension lead but you may see some degradation on the service vs having the equipment plugged into a mains socket. With our intelligent WiFi Booster, you can tackle blackspots in a hard-to-reach room. Scan complete, Tap continue. The two WiFi pods are not working because they are paired to the previous Hub 3. Connect your pod to your router using an Ethernet cable. . Remove all other WiFi boosters & 3rd party extenders (Netgear, TPlink etc) Plug in the new WiFi Pod halfway between the Hub and where you’re experiencing poor WiFi. Speed. The WiFi Max guarantee costs just £8 per month, or is free. According to VM it can take up to 24h for the pod to settle. Boosters use the electrical mains circuit in your home to. Stream from Virgin Media. WiFi hotspots. Smart WiFi Pods. I'm really hoping they are smart enough to get the intelligent pods I already have working with the new hub. TV on the go. Up to 3 WiFi Pods if needed. Got my first WiFi pod delivered the other day and I wanted to run - 4967261 - 2. And that’s not all – if you’re a Virgin Fibre customer with Maxit TV, you can get an intelligent WiFi. Problem sorter. It is a Mesh system. on 16-08-2023 20:44. If everything’s okay with the Hub, the app will take you through to order a WiFi Pod to help boost your WiFi connection. The pods are connect to your account so in theory they should connect no issue if they are the latest pods. Not sure if you have downloaded the 'Virgin Media Connect' app, which, once installed allows you to carry out a home wifi check - room by room (and you can add rooms). See more. Then order the second Pod by calling 0800 064 3850. HomePass is available for an annual charge of £99 and comes with one SuperPod as. If it is poor again after the rescan, it. I now get excellent WiFi throughout my house. Phone. There would be a £25 non fault call out charge (it used to be £99) to do the wiring work you require. Virgin Fibre Areas only. a WiFi Pod will be sent in the post and doesn’t require an engineer visit to set up. Jow can I check if I'm getting kne. Please can you try these steps to connect the Virgin pods; Unplug any Ethernet cables attached to the router and wait at least 30 seconds, then plug them back in. I have. Wi-Fi pod flashing blue. If your device has stopped connecting to your home WiFi since we’ve merged your two WiFi networks, you just need to go into your device’s settings, select the best WiFi network for that device and pop in your password. Download the Virgin Media Connect App to your device. Loses signal at times too. Hi Andybeech, Thanks for using the Community Forums to get more information on our WIFI Pods, I am sorry if there has been some confusion with them 😥. Broadband, TV and Landline offers. co. If this still doesn't help, try clearing the data within the Connect App. It's 0800 953 9500 and you will need the Hub/Pods serial number/MAC address from the barcode sticker, and your account number. You can get your 1st one by signing up to WiFi max. . You need to perform the Home Scan using the Connect app in the area where the signal is low(est) or as near to there as possible. Do you want to enjoy fast and reliable WiFi in every corner of your home? Then you need to set up your WiFi Pods, the smart devices that work with your Virgin Media Hub to create a seamless mesh network. As long as all of the above points are all met then the Pods will automatically connect to your Hub's WiFi and begin broadcasting. Virgin Media's Hub 3, Hub 4 and Hub 5 give customers fantastic WiFi connections all year round. Hub4 is the issue if anyone is having issues with intelligent wifi pods in future. Sometimes you do need a second pod and the rare time, a 3rd. Options. The new wifi pod should be set up close to your hub, or at a midpoint where your signal is bad, It doesn't need connecting to the hub via ethernet. Then Start the scan again. . How to set up a Virgin Media Hub. Browse. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. Hi Leea56 when you setup the pods and have waited 24hrs for them to optimize the best way to get the most out of them is to everything off the uses wifi and then turn them all back on that way they will connect to the strongest wifi signal to them. Intelligent WiFi Plus will power Virgin Media’s fastest and most reliable service to date. on 26-07-2022 12:43. Wait 2 mintues for Scan. Smart WiFi improves your experience across every device in your home, so all you need to do is sit back, relax and enjoy. Take control of your WiFi: • Run a super-intelligent WiFi home scan to test speeds all around the home • View, manage and even order WiFi Pods*Intelligent WiFi Plus from Virgin Media combines a suite of new, automatically deployed features on its Hub 3 and Hub 4 routers with brand new Intelligent WiFi Pods that help to extend WiFi reach and speeds throughout the home. Reset your Hub to default settings, start it up and running, connect your pod and leave until it's not pulsating the white light. However, you would soon pay off that cost by buying your own wireless solution that will be yours to own and use forever, although the VM Pods should be a simpler option. £40-100 (that’s ~4->12 months of Max Pod rental) should sort it for most customers with an average property and usage. Both types of Virgin Media WiFi Pods use the same mesh technology to boost your home WiFi coverage. QuickStart, set up and connections. We are on the Volt 1GB package with generally fast enough speeds for us to both work. Often it's due to router settings being changed that stops them connecting. To verify click here. FAQs. Available with M50 broadband or faster. Hi @stuandjan1966 . The app’s available to all Virgin Media Broadband customers. SpeedOptions. The WiFi Pods can be simply. Enduser. In the end, I took a punt and went with Amazon's Eero system. When he ord. You need to move your Pod nearer to the Hub so it can resync, and move it back. As long as all of the above points are all met then the Pods will automatically connect to your Hub's WiFi and begin broadcasting. Start the Scan (do this in every room) Scan complete. Have tried resetting the WiFi, moving the pod closer and rebooting the pod. Let us know if you need any further. Virgin Media Television; For business; Webmail;. If that doesn’t do the job, we’ll send you up to a total of 3. The pods can only be sent out one at a time too. Colleague reckons a new hub upgrade - 5388444. Speed. Hi BenHawkeye . However I now have a spare Wifi Pod that won't. They are free if you are on the Gig1. Pick a category to get started. on 04-05-2023 16:40. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Solved: Hi just had a wifi pod delivered and setup but still have blackspots will it be possible for another pod to be sent out to me - 5072337 - 4. 4GHz WiFi. Depends what you mean by "work". I’ve noticed when a device connects to the Wi-Fi Pod it’s only getting around half this speed. Terms of guarantee vary by provider. As long as all of the above points are all met then the Pods will automatically connect to your Hub's WiFi and begin broadcasting. Hey leea56, thank you for reaching out and I am sorry to see the pod hasn't fixed the issues. While connected to WiFi, Tap "I’m ready " and then wait a couple of minutes for the scan to complete, and then tap Continue. It does its usual light cycle, then it does a few blinks of a bright blue light. While connect to WiFi, Tap I’m ready. Re: Wifi pods. Virgin Media launched its Intelligent WiFi Plus service this year which has transformed in-home WiFi by combining faster speeds with more reliable connectivity. Further exclusions & legal stuff apply. These use wifi to connect to each other and the Hub. Both ethernet and WiFi speeds have shown a small but noticeable improvement. A dongle is a lifeline for digital nomads, frequent travellers and anyone with a poor internet signal. I am in the unfortunate position of having to split the 2. Networking and WiFi. If you’ve requested an upgrade, you’ll receive a new Virgin Media WiFi Hub in the post. Yay!! The engineer was very helpful and made sure everything was set up to connect to new router . <link rel="stylesheet" href="/support/help/check-services/styles. £8p/m extra or included with Gig1 or Volt. WiFi. SpeedQuickStart, set up and connections. Tap Add a room, Tap the room you're in. He swapped out my Hub4 for a Hub5 and it's all working. Virgin Media Television; For business; Webmail; Sign-in; My Virgin Media. So second hand ones don’t work I’m afraid. The sounds of stroking and scratching the cardboard box, the tearing of tape an. Use your own TV remote to turn on your TV – pressing the Input, AV or Source button. Simply a matter of coverage, and needs the mesh type solution to map around the house. Fastest WiFi guarantee of any major provider Comparing WiFi guarantees of major UK ISPs. TV. Video guide prepared by Luqman Khan Here is with how to self install virgin media pod. Quick tip take a note of your current SSID wifi network name and transfer it to your HUB. With the introduction of its WiFi Max guarantee, Virgin Media ensures you have a reliable WiFi connection even in the hardest to reach areas of the home. In Advanced Settings you can disable your guest network as well as manage the limits of your different networks. - The new routers currently do not have a router mode (at the moment). Whilst wireless routers do offer some benefits, including portability and simple set-up, they have drawbacks too, such as poor signal strength and being more susceptible to cyber. Sorry to see you are having problems ordering the wifi boosters. Phone. I’ve been on the phone to virgin about 5 times this week (Not just about this but mobile issues too)!Solved: Hi just had a wifi pod delivered and setup but still have blackspots will it be possible for another pod to be sent out to me - 5072337 - 3 Browse Virgin Media Virgin Media CommunityAs I previously said very reluctant to change my network setting to install the pod becouse of the negative post's from other who have had issues after installing the pods. Virgin Fibre customers can use the Connect app on up to 7 devices at any one time and benefit from Virgin Media's WiFi hotspots whilst out and about. That means double the mobile data on every eligible O2 Pay Monthly plan in your household. At least 30Mbps download speeds in every room or £100 one-off credit. Some customers will get this “ at no extra cost “. I can think of is to connect a separate wireless access point to the VM pod via ethernet and use the wireless access point as a dedicated network for my legacy devices. Learn more. Gig1 Fibre Broadband comes with a WiFi Hub that’s capable of delivering gigabit speeds over WiFi. Virgin Media Price Guides. On a 1 gb package but nothing's happening. Options. Up to 3 WiFi Pods if needed. To support these networks, UK cable broadband provider Virgin Media has teamed up with smart home services provider Plume to bring smarter Wi-Fi. Options. Tap Add a room, Tap the room you're in. If you have a WiFi booster please follow the next steps to get set up. You could also connect the Pod via ethernet cable as a backhaul, and this will negate the need for the Pod to be close to the Hub. While connect to WiFi, Tap I’m ready. And for extra reliability, the Virgin Media Connect App is at the tip of your fingertips. ), the quieter the radio & the poorer the WiFi. Virgin TV 360. Are the Booster pods free? Virgin Media advises these. With WiFi Max, we want to make sure you’ll enjoy download speeds of at least 30Mbps in every room – if you don’t, we’ll send you one of our signal-boosting mesh WiFi Pods. While connect to WiFi, Tap I’m ready. Tap Add a room, Tap the room you're in. If everything’s okay with the Hub, the app will take you through to order a WiFi Pod to help boost your WiFi connection. Once again my internet is on and off once it works it’s ok but the pods only say fair on my connect. Ironically, I just got a notice last week that my rates are increasing 1 year into an 18 month contract. 1 into the address bar of your browser. Virgin Media Refusing to send Wifi Pods or max even though the Wi-Fi speed is lower than the Guarentee in Networking and WiFi 6 minutes ago; Booster pod in QuickStart, set up and connections Saturday; Wifi pod issues in Networking and WiFi Saturday; Hub 5 - Pods cannot connect in Networking and WiFi Saturday; Internet down. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability. It will now give you £100 in credit if you cannot get minimum download speeds of 30-meg in each. 9 To make it easier to connect WiFi Pods (white) contain clever tech that learns how you and your family are using your WiFi network. Account - Mobile. css"> <iframe aria-hidden="true" title="GTM" src=". Hi, I have just been changed to volt package on the 28th December. So I got a Wi-Fi Pod to boost the signal. The Virgin Media WiFi Pod includes an Ethernet port at the bottom for plugging in a laptop or desktop (Metro. Tap Start the scan. It's great to hear you're looking at having WiFi Pods. Welcome back to our Community Forums! Thank you for your post and I'm sorry to hear that you're having some issues with your Hub 5 and with connecting it to our WiFi Pods. No, it doesn't need to be cbaled into the hub. • While connect to WiFi, Tap I’m ready. Each pod, powered by. The WiFi Booster will start copying your Hub’s details. 1 Kudo. He said he will request this but I haven't heard anything about this which was 2 weeks ago. The Hub's location could also be causing the coverage problem so we do need to check the positioning of it. Online Security and Safety. However, they are no longer supported, as VM are now supplying WiFi Pods. Wait 2 mintues for Scan. I’m assuming this is because the Wi-Fi Pod. You can place it in a mains socket anywhere in your proeprty. fish tanks) Away from baby monitors and cordless phones. PP01-VM (V1. Amber light on WiFi booster pod. QuickStart, set up and connections. Try moving the Pod close to the Hub, and clear the app cache on the phone. Virgin Media is working with smart home provider, Plume, to make its HomePass smart home service available to all UK households – even those areas not yet covered by the Virgin network. Note the Pods should be beside the Hub to initially pair, once. However best to try it in the same room as the hub first. If you have wired boosters, you can skip to step 2. Trying again to order my first Wifi Max pod in Networking and WiFi 6 hours ago; WiFi issues since request to cancel Virgin Media service in Networking and WiFi 7 hours ago; Hub 3 Set up in QuickStart, set up and connections 7 hours ago; Need wifi pod but connect app does not connect in Networking and WiFi 10 hours agoVirgin Media O2’s WiFi Max guarantee promises customers download speeds of 20Mb in every room or £100 credit back. One is the room above the router, other two are in the room next to the router so can’t really get them much closer. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. I managed to get a live chat. 4. The pods are free on the Gig1 package, Ultimate Oomph, or any Volt bundle, however if you are on any other package then they are £8 a month. Then Start the scan again. Typically, extenders are linked through a wired port using an Ethernet cable. Connect the power cable to the back of your pod. I have tried all the usual stuff such as rebooting the hub, rebooting the pods, moving the pods closer to router etc. Hub 3: Reset Hub back to Factory Settings. Broadband. Please can you try using the Connect app again to perform the Home Scan in the area where the signal is low(est) by performing the steps provided by @John_GS (Forum Team) in how to order them when using the Connect app. Re: Ordering Wifi pods. And for extra reliability, the Virgin Media Connect App is at the tip of your fingertips. Finally rang directly and managed to sort 1 pod. Fastest WiFi guarantee of any major provider Comparing WiFi guarantees of major UK ISPs. Scan complete, Tap continue. Stream from Virgin Media. The reason for needing the pods in. Call the equipment activation number they may be able to help. To verify click here. How to setup virgin media pod - Wi-Fi booster and extender - #virginmedia #wifi #wifiextender #booster #virgin #media #internet #wifi #slowspeed #blackspot F. (1) Mesh System, (2) Wireless router, (3) Wireless access point, (4) a pair of good quality Wifi Powerline Adaptors, or a combination of (2&3). 8 Press and hold the WPS/Virgin Media button on your Hub until the lights start blinking. 0c9821507a37ee02. Best advice is calling 150 from a VM landline/Virgin Mobile at 8am and going through the cancellation route & explaining you just want a pod. Time to Boost your WiFi. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. QuickStart, set up and connections. They should, but will need a factory reset to get the new Hub 5 SSID and password setup. If the pods are flashing blue or green they are never going to work again. 1 ACCEPTED SOLUTION. 1. If so, Tap Optimise. To set them up, you just plug the pod into any regular wall outlet in your home. However, you would soon pay off that cost by buying a "better" wireless solution that will be yours to own and use forever but it isn’t the simple plug and play option of the Pod (s). You can call in to order them if you want to go ahead - or a VM person will respond on here in a day or two. We will run further diagnostic checks and we may send a technician to your home to check that your WiFi Pods are set up to give you the strongest possible WiFi signal. To run the scan, simply connect to your. Gaming Support. 86% network reliability, so the whole household can scroll, meme and stream. You can also call the direct number 0800 064 3850 to order a pod (they will only send out one at a time, and there must be an interval of at least one week before a second order will be accepted)Wi-Fi pods - failed orders. Excludes broadband faults and broadband network outages. No, it doesn't need to be cbaled into the hub. Networking and WiFi. To turn off your guest WiFi network, visit your network settings by entering 192. However, despite several calls to Virgin I still don't seem to be set up on My Virgin Media, so I can't change any settings on my account - the "child safety" settings block websites I need for my work, but I can't turn the parental controls off. Options. Rather than a hardware upgrade alone, Intelligent WiFi Plus is a combination of software, available for the Hub 3 and Hub 4 routers, and plug-in satellites called WiFi Pods. SHARE. The info below is a copy paste of the steps provided by @John_GS (Forum Team) in how to order them when using the Connect app. 4) The network names and passwords both match. Seems an eminently reasonable request. Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. Excludes broadband faults and broadband network outages. Instead, the Hub’s signal is passed from Pod to Pod wirelessly. SpeedFactory reset your hub and try it again. Manage Your Account. Gaming Support. When pod arrives, it's super easy to set up. This pod plugs into a power socket and listens for WiFi signals from the hub. 4Ghz and 5Ghz but with the SAME SSID and Smart WiFi turn on. VM will only send out one at a time, and there must be at least 7 days before ordering each one. The pods are only free for volt customers and 1gig service. High up (8ft) not any. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Best WiFi pods for virgin media? in QuickStart, set up and connections 32 minutes ago; Diagnose my issued in Networking and WiFi 33 minutes ago; internet issues in B11 3AY in Networking and WiFi 6 hours ago; Frequent disconnection in Networking and WiFi yesterday; Red flashing on hub 5 in Networking and WiFi yesterdayThese are the best business SIM-only deals around today; And the best business broadband deals; Here are the best business mobile phone deals; Virgin Media gigabit. For all mesh systems which use WiFi to communicate between the nodes, it is best to think of them as a bit like a 'bucket chain' handing off data between the hub and your machine. Virgin Mobile. Further exclusions & legal stuff apply. " Virgin seem to have disabled this feature and only support output from the Wifi Pod's ethernet port. Look out for the envelope in the top right-hand corner. QuickStart, set up and connections. They can also use your home’s electrical wiring to transmit the signal, like our Powerline Boosters. Thanks for the update. They’re coded to your router when you order them from Virgin. If you want better wireless speeds, you'll need to spend money. I'm fuming , how come Virgin media are quick to take yer money when things go up, but will not get back in touch with you when you have a problem, I thought I was OK on phone and laptops, regarding things I need to find out , but trying to order pods , to try and get better wi fi speeds is a nightmare, doing a. 00 midweek (09. While connect to WiFi, Tap I’m ready. The info below is a copy paste of the steps provided by @John_GS (Forum Team) in how to order them when using the Connect app. Virgin Media Intelligent Mesh Wi-Fi Pod Review. 1 ACCEPTED SOLUTION. Networking and WiFi. I also have one WiFi Pod which seems to work well with the new Hub while on WPA 2 but cannot connect when I switch over to WPA 3. If you’re outside of UK, you’ll see a range of network names, but will only connect automatically to those set up by the Virgin Media Connect app. If you’re familiar with Boosters, also called Powerline, you can skip this bit and go straight to the next page. Volt. But the kitchen is 12mb and the bedrooms upstairs range from 13mb to 22mb, one of which is used for my o. . Remember, have your Virgin Media network name and WiFi password ready. Leave the pod to chat with the router for around 15mins, you'll know they have finished when the light on the pod stops blinking and there are no lights on the pod. For those who live in. Available with M50 broadband or faster. Do you know if its a wifi only issue (ethernet connections are ok?), if it is - then On a Hub3/4/5, you could first try separating the SSID's of the 2. 1 ACCEPTED SOLUTION. On several occasions I have called virgin media to order a wifi pod, to then be told exactly what I want to hear that the tracking details will be emailed to me within 4 hours. GrumpyMan's REVIEWS. Here you’ll find all the help you need for Virgin Media related problems and issues. £8p/m extra or included with Gig1 or Volt. WiFi pod not connecting in Networking and WiFi 7 hours ago; Connect app and Hub 5 in Networking and WiFi 7 hours ago; WiFi Speed in Networking and WiFi 8 hours ago; Wi-Fi Pods Issue losing patience with Virgin Media. Wait 2 mintues for Scan. 10 out of 10 for the engineers service. The pods are connect to your account so in theory they should connect no issue if they are the latest pods. RE: Intelligent WiFi Pod. Please try following the instructions <<< here >>>. It acts as a modem, giving your computer mobile internet access or enhancing your existing connection. This pod plugs into a power socket and listens for WiFi signals from the hub. You could put a WiFi Access Point on the end of the network cable. When you see the ‘Starting Up’ screen, you can pull the tab out of the remote. .